Reference

Terms That Cover Your CEO89 Account

These terms set out what you agree to when you open and use a CEO89 account — from how your wallet works to what happens if something goes wrong. Access and eligibility depend on your local law and the regions we currently serve.

Account eligibility appliesbKash, Nagad, Rocket coveredJurisdiction-dependent accessFair use policy appliesContact us before disputes
CEO89 Terms That Cover Your CEO89 Account
HOW WE OPERATE

How CEO89 Handles Your Account Data

We keep your account data only as long as it is needed for the purpose it was collected — transaction records, wallet history, and session logs are retained in line with applicable financial and legal requirements. You can request a summary of the data we hold on your account by contacting support from your registered email. Account security uses OTP verification at login; if you suspect unauthorised access, lock your account immediately from the security settings page and contact us.

Data Retention

We hold transaction and session data only as long as required by applicable law. You can request deletion of non-essential data through support.

Account Security

OTP verification protects every login. Suspicious activity should be reported immediately so we can freeze the account before any further access.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preference — bKash, Nagad, or Rocket. No third-party ad tracking.

Policy Changes

Material changes to these terms are notified through your registered account before they take effect. Archived versions are available on request via support.

TERMS CONTACT

Reach Us About These Terms

If any clause is unclear or you want to raise a concern about how these terms apply to your account, our support team handles policy questions directly. Reach out before taking any other step — most issues are resolved at first contact.

Live Chat Open the chat window from your account dashboard. Available during active service hours for account and terms queries.
Email Support Send your question to our support address from your registered email. We respond to terms and policy queries within one business day.
Help Centre Our help pages cover common terms questions — account suspension, wallet limits, and eligibility — with step-by-step answers.

Common Questions About These Terms

Straight answers to what Bangladesh account holders ask most about how these terms work in practice.

These terms apply to anyone who opens or uses a CEO89 account. Eligibility depends on your local law and the regions we currently serve — check before you register.

We notify you through your registered account before any material change takes effect. Continuing to use your account after that notice means you accept the updated terms.

Contact support first. Most concerns are resolved directly. If a term conflicts with applicable Bangladesh law, local law takes precedence over what is written here.

Send a request from your registered email to our support team. We will provide a summary of your account data held in line with applicable retention requirements.

Yes. All deposits and withdrawals via bKash, Nagad, and Rocket are subject to these terms alongside the individual payment provider's own conditions.

Lock your account immediately from the security settings page, then contact support. OTP verification is active on all logins, so report any unexpected OTP you receive.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.